FAQs

  • Ask your GP to refer you to the Needs Assessment Service Co-ordination (NASC) team from your local hospital. They will visit you in your home to asess the level of care you will need. Types of care offered at Gracedale include – Rest Home level of care, Hospital level of care for more complex medical needs (this includes palliative care).

  • This is a care plan that is dedicated to you, who you are, and what you like. We will learn your routines and how you like to spend your day. We will understand your personal preferences, as well as your care requirements. We want to get to know you well, relatives and friends are encouraged to be involved in creating your care plan too.

  • Residents from all religious and cultural affiliations are welcome at Gracedale. Arrangements can be made for you to continue to practice your faith and remain in contact with your place of worship or religious group. Please discuss this with a member of staff. Relatives and friends are welcome to take you to your regular place of worship.

  • Some people may be eligible to apply for the Residential Care Subsidy. Please contact the Work & Income (WINZ) Residential Care Subsidy team to see if you are eligible.

  • Should you choose a premium room in our facility, there is an additional daily premium room charge. Some extra services like podiatry are on charged, as well as any over the counter or specialist medications. Approval is always sought from family before proceeding.

  • Absolutely! Maintaining social connections and doing the things you enjoy is vital for emotional and physical wellbeing. That’s why we offer a range of activities to help you to continue to enjoy all the moments in life you love. Whether you want to go for a walk, an outing, exercise, enjoy music, dance or have a friendly game – there’s something for everyone.